‘Kendals’ – St Albans

Posted by Dan on 03/02/10 11:26

For one organised florist, eFlorist has always been at the heart of her business. With a realisation of how important it is to store all orders in one place, Louise at Kendals has been zealously collecting all her customer names, addresses and most important their mobile number! With the ability to create a marketing campaign with a simple text message, Louise is looking to the future, “it will be so easy and cost effective to send a reminder next Valentine’s Day to all those who ordered this year”.

“ I will also be able to text reminders for birthdays and anniversaries – promoting my business and impressing the customers at the same time!”

Louise likes eFlorist. Yes, there are changes she would like to see made – but knows that do listen and with the forum available to voice her opinion she is always heard. She likes the fact that they can never forget an order with the vocal “you have a new order” meaning they don’t have to be sitting at the computer all day.

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Topics: eFlorist Technology